How to Appoint the Right MSI

As a building developer or specifier, you play a critical role in ensuring that a building’s infrastructure and systems are integrated and optimised for maximum efficiency and comfort. One of the most important decisions you will make is choosing the right master systems integrator (MSI) to bring your vision to life. Here we’ll explore the key considerations and steps to help you choose the best MSI for your project.

Expertise and Experience

A good MSI should have extensive experience in designing and implementing building automation systems and technology. They should have a thorough understanding of different building systems and technologies, including HVAC, lighting, security, and fire protection. This expertise will ensure that the MSI can recommend the best solutions for your building’s specific needs and requirements.

An MSI with a proven track record will be able to provide references and case studies from previous projects. This will allow you to get a better understanding of their expertise, experience, and capabilities. You can also use this information to assess the MSI’s reputation and credibility in the industry.

Technical Capabilities

Having a strong technical background and being able to provide detailed engineering and design services sets a great MSI apart from the rest. They should be able to demonstrate their technical proficiency through previous projects and case studies. They should also have a solid understanding of the latest building automation technologies and be able to effectively integrate these technologies into your building’s systems.

We have over a decade of experience in delivering building automation technologies. We’ve not only seen technologies change, we’ve been one of the driving forces of those changes. For example, our Hydra system pulls together multiple building controls systems into a single, easy to use application.

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Communication Skills

Being an effective MSI goes beyond the technical capabilities of the organisation, they should also hold excellent communication and collaboration skills. In any MSI project there are a variety of stakeholders, including the building owner, contractors, and engineers. It’s the MSI’s role to ensure that all requirements and expectations are met. Also, they should be able to effectively manage the project timeline, budget, and deliverables.

An MSI should be able to provide regular project status reports and be responsive to any questions or concerns that arise during the project. A great MSI will have a robust quality control process in place to ensure that the project is completed on time and within budget.

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Vendor Relationships and Accreditations

MSIs should have strong relationships with leading building automation and technology vendors. This will allow them to provide the latest and most innovative solutions for your building project. The MSI should be able to provide product recommendations, negotiate prices, and ensure that all equipment is delivered and installed on time. A strong vendor relationship will also be reflected in the accredited skills of the MSI.

We have productive relationships with the world’s leading building controls vendors, including Siemens, ABB, Tridium and Cisco.

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After-sales Support

A good MSI should have a strong commitment to after-sales support. They should be available to provide ongoing support and maintenance services for your building’s systems and technologies. This will ensure that your building’s systems continue to operate effectively and efficiently for many years to come.

We supply market-leading maintenance and after-sales care packages. Not only do they ensure the continued smooth running of the building controls, but they also help increase the life span of the investment.

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Choosing the Right MSI

Choosing the right MSI is critical to the success of your building project. To ensure that you choose the best MSI for your building, you should consider their expertise and experience, technical capabilities, communication and collaboration skills, vendor relationships, project management skills, after-sales support, and references and case studies. By taking the time to evaluate each of these factors, you can choose the MSI that is best equipped to deliver a high-quality building automation and technology solution for your building.

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